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                            AGENDA FOR ACTION

15 Septeember 1993


Executive Summary Tab A

The NII: Agenda for Action Tab B

Benefits and Application Examples Tab C

Information Infrastructure Task Force Tab D

U.S. Advisory Council on the NII Tab E

NII Accomplishments to Date Tab F

Key Contacts Tab G

                        AGENDA FOR ACTION

                        EXECUTIVE SUMMARY

         All Americans have a stake in the construction of an

advanced National Information Infrastructure (NII), a seamless web of communications networks, computers, databases, and consumer electronics that will put vast amounts of information at users' fingertips. Development of the NII can help unleash an information revolution that will change forever the way people live, work, and interact with each other:

Private sector firms are already developing and deploying that infrastructure today. Nevertheless, there remain essential roles for government in this process. Carefully crafted government action will complement and enhance the efforts of the private sector and assure the growth of an information infrastructure available to all Americans at reasonable cost. In developing our policy initiatives in this area, the Administration will work in close partnership with business, labor, academia, the public, Congress, and state and local government. Our efforts will be guided by the following principles and objectives:

The time for action is now. Every day brings news of change: new technologies, like hand-held computerized assistants; new ventures and mergers combining businesses that not long ago seemed discrete and insular; new legal decisions that challenge the separation of computer, cable, and telephone companies. These changes promise substantial benefits for the American people, but only if government understands fully their implications and begins working with the private sector and other interested parties to shape the evolution of the communications infrastructure.

The benefits of the NII for the nation are immense. An advanced information infrastructure will enable U.S. firms to compete and win in the global economy, generating good jobs for the American people and economic growth for the nation. As importantly, the NII can transform the lives of the American people -- ameliorating the constraints of geography, disability, and economic status -- giving all Americans a fair opportunity to go as far as their talents and ambitions will take them.

                             Version 1.0

I. The Promise of the NII

Imagine you had a device that combined a telephone, a TV, a camcorder, and a personal computer. No matter where you went or what time it was, your child could see you and talk to you, you could watch a replay of your team's last game, you could browse the latest additions to the library, or you could find the best prices in town on groceries, furniture, clothes -- whatever you needed.

Imagine further the dramatic changes in your life if:

Information is one of the nation's most critical economic resources, for service industries as well as manufacturing, for economic as well as national security. By one estimate, twothirds of U.S. workers are in information-related jobs, and the rest are in industries that rely heavily on information. In an era of global markets and global competition, the technologies to create, manipulate, manage and use information are of strategic importance for the United States. Those technologies will help U.S. businesses remain competitive and create challenging, highpaying jobs. They also will fuel economic growth which, in turn, will generate a steadily-increasing standard of living for all Americans.

That is why the Administration has launched the National Information Infrastructure initiative. We are committed to working with business, labor, academia, public interest groups, Congress, and state and local government to ensure the development of a national information infrastructure (NII) that enables all Americans to access information and communicate with each other using voice, data, image or video at anytime, anywhere. By encouraging private sector investment in the NII's development, and through government programs to improve access to essential services, we will promote U.S. competitiveness, job creation and solutions to pressing social problems.

II. What Is the NII?

The phrase "information infrastructure" has an expansive meaning. The NII includes more than just the physical facilities used to transmit, store, process, and display voice, data, and images. It encompasses:

The NII will integrate and interconnect these physical components in a technologically neutral manner so that no one industry will be favored over any other. Most importantly, the NII requires building foundations for living in the Information Age and for making these technological advances useful to the public, business, libraries, and other nongovernmental entities. That is why, beyond the physical components of the infrastructure, the value of the National Information Infrastructure to users and the nation will depend in large part on the quality of its other elements:

Every component of the information infrastructure must be developed and integrated if America is to capture the promise of the Information Age.

The Administration's NII initiative will promote and support full development of each component. Regulatory and economic policies will be adopted that encourage private firms to create jobs and invest in the applications and physical facilities that comprise the infrastructure. The Federal government will assist industry, labor, academia, and state and local governments in developing the information resources and applications needed to maximize the potential of those underlying facilities. Moreover, and perhaps most importantly, the NII initiative will help educate and train our people so that they are prepared not only to contribute to the further growth of the NII, but also to understand and enjoy fully the services and capabilities that it will make available.

III. Need for Government Action To Complement Private Sector


The foregoing discussion of the transforming potential of the NII should not obscure a fundamental fact -- the private sector is already developing and deploying such an infrastructure today. The United States communications system -- the conduit through which most information is accessed or distributed -- is second to none in speed, capacity, and reliability. Each year the information resources, both hardware and software, available to most Americans are substantially more extensive and more powerful than the previous year.

The private sector will lead the deployment of the NII. In recent years, U.S. companies have invested more than $50 billion annually in telecommunications infrastructure -- and that figure does not account for the vast investments made by firms in related industries, such as computers. In contrast, the Administration's ambitious agenda for investment in critical NII projects (including computing) amounts to $1-2 billion annually. Nonetheless, while the private sector role in NII development will predominate, the government has an essential role to play. In particular, carefully crafted government action can complement and enhance the benefits of these private sector initiatives. Accordingly, the Administration's NII initiative will be guided by the following nine principles and goals, which are discussed in more detail below:

  1. Promote private sector investment, through tax and regulatory policies that encourage innovation and promote longterm investment, as well as wise procurement of services.
  2. Extend the "universal service" concept to ensure that information resources are available to all at affordable prices. Because information means empowerment, the government has a duty to ensure that all Americans have access to the resources of the Information Age.
  3. Act as catalyst to promote technological innovation and new applications. Commit important government research programs and grants to help the private sector develop and demonstrate technologies needed for the NII.
  4. Promote seamless, interactive, user-driven operation of the NII. As the NII evolves into a "network of networks," government will ensure that users can transfer information across networks easily and efficiently.
  5. Ensure information security and network reliability. The NII must be trustworthy and secure, protecting the privacy of its users. Government action will also aim to ensure that the overall system remains reliable, quickly repairable in the event of a failure and, perhaps most importantly, easy to use.
  6. Improve management of the radio frequency spectrum, an increasingly critical resource.
  7. Protect intellectual property rights. The Administration will investigate how to strengthen domestic copyright laws and international intellectual property treaties to prevent piracy and to protect the integrity of intellectual property.
  8. Coordinate with other levels of government and with other nations. Because information crosses state, regional, and national boundaries, coordination is important to avoid unnecessary obstacles and to prevent unfair policies that handicap U.S. industry.
  9. Provide access to government information and improve government procurement. As described in the National Performance Review, the Administration will seek to ensure that Federal agencies, in concert with state and local governments, use the NII to expand the information available to the public, so that the immense reservoir of government information is available to the public easily and equitably. Additionally, Federal procurement policies for telecommunications and information services and equipment will be designed to promote important technical developments for the NII and to provide attractive incentives for the private sector to contribute to NII development.

The time for action is now. Every day brings news of change: new technologies, like hand-held computerized assistants; new ventures and mergers combining businesses that not long ago seemed discrete and insular; new legal decisions that challenge the separation of computer, cable and telephones. These changes promise substantial benefits for the American people, but only if government understands fully the implications of these changes and to work with the private sector and other interested parties to shape the evolution of the communications infrastructure.

IV. Managing Change/ Forging Partnerships

We will help to build a partnership of business, labor, academia, the public, and government that is committed to deployment of an advanced, rapid, powerful infrastructure accessible and accountable to all Americans.

Forging this partnership will require extensive intergovernmental coordination to ensure that Administration, Congressional, state and local government policy regarding the NII is consistent, coherent, and timely. It also requires the development of strong working alliances among industry groups and between government and the businesses responsible for creating and operating the NII. Finally, close cooperation will be needed between government, users, service providers, and public interest groups to ensure that the NII develops in a way that benefits the American people.

Specifically, the Administration will:

(1) Establish an interagency Information Infrastructure Task Force

The President has convened a Federal inter-agency "Information Infrastructure Task Force" (IITF) that will work with Congress and the private sector to propose the policies and initiatives needed to accelerate deployment of a National Information Infrastructure. Activities of the IITF include coordinating government efforts in NII applications, linking government applications to the private sector, resolving outstanding disputes, and implementing Administration policies. Chaired by Secretary of Commerce Ron Brown and composed of highlevel Federal agency representatives, the IITF's three committees focus on telecommunications policy, information policy, and applications.

         (2)  Establish a private sector Advisory Council on the
         National Information Infrastructure

         To facilitate meaningful private sector participation in the

IITF's deliberations, the President will sign an Executive Order creating the "United States Advisory Council on the National Information Infrastructure" to advise the IITF on matters relating to the development of the NII. The Council will consist of 25 members, who will be named by the Secretary of Commerce by December 1993. Nominations will be solicited from a variety of NII constituencies and interested parties. The IITF and its committees also will use other mechanisms to solicit public comment to ensure that it hears the views of all interested parties.

         (3)  Strengthen and streamline Federal communications and
         information policy-making agencies 

         In order to implement the ambitious agenda outlined in this

document, the federal agencies most directly responsible for the evolution of the NII (such as NTIA, the Office of Information and Regulatory Affairs at OMB, and the FCC) must be properly structured and adequately staffed to address many new and difficult policy issues. The Administration intends to ensure that these agencies have the intellectual and material resources they need. In addition, in accord with the Vice President's National Performance Review, these agencies will make the organizational and procedural changes needed to most effectively contribute to the NII initiative.

V. Principles and Goals for Government Action

The Task Force currently is undertaking a wide-ranging examination of all issues relevant to the timely development and growth of the National Information Infrastructure. Specific principles and goals in areas where government action is warranted have already been identified and work has begun on the following matters:

  1. Promote Private Sector Investment

One of the most effective ways to promote investments in our nation's information infrastructure is to introduce or further expand competition in communications and information markets. Vibrant competition in these markets will spur economic growth, create new businesses and benefit U.S. consumers.

To realize this vision, however, policy changes will be necessary:

         Action:  Passage of communications reform legislation.  The
         Administration will work with Congress to pass legislation
         by the end of 1994 that will increase competition and ensure
         universal access in communications markets -- particularly
         those, such as the cable television and local telephone
         markets, that have been dominated by monopolies.  Such
         legislation will explicitly promote private sector
         infrastructure investment -- both by companies already in
         the market and those seeking entry.

         Action:  Revision of tax policies.  Tax policies are
         important determinants of the amount of private sector
         investment in the NII.  The President has signed into law
         tax incentives for private sector investment in R&D and new
         business formation, including a three-year extension of the
         R&D credit and a targeted capital gains reduction for
         investments in small businesses.  Both of these tax
         incentives will help spur the private sector investment
         needed to develop the NII.

2.       Extend the "Universal Service" Concept to Ensure that
         Information Resources Are Available to All at Affordable

         The Communications Act of 1934 articulated in general terms

a national goal of "Universal Service" for telephones -- widespread availability of a basic communications service at affordable rates. A major objective in developing the NII will be to extend the Universal Service concept to the information needs of the American people in the 21st Century. As a matter of fundamental fairness, this nation cannot accept a division of our people among telecommunications or information "haves" and "havenots." The Administration is committed to developing a broad, modern concept of Universal Service -- one that would emphasize giving all Americans who desire it easy, affordable access to advanced communications and information services, regardless of income, disability, or location.

Devising and attaining a new goal for expanded Universal Service is consistent with efforts to spur infrastructure development by increasing competition in communications and information markets. As noted above, competition can make low cost, high quality services and equipment widely available. Policies promoting greater competition in combination with targeted support for disadvantaged users or especially high cost or rural areas would advance both rapid infrastructure modernization and expanded Universal Service.

         Action:  Develop a New Concept of Universal Service.  To
         gather information on the best characteristics of an
         expanded concept of Universal Service, the Commerce
         Department's National Telecommunications and Information
         Administration (NTIA) will hold a series of public hearings
         on Universal Service and the NII, beginning by December
         1993.  The Administration will make a special effort to hear
         from public interest groups.  Building on the knowledge
         gained from these activities, the IITF will work with the
         Advisory Council on the National Information Infrastructure,
         as well as with state regulatory commissions, to determine
         how the Universal Service concept should be applied in the
         21st Century.

3.       Promote Technological Innovation and New Applications

         Government regulatory, antitrust, tax, and intellectual

property policies all affect the level and timing of new offerings in services and equipment -- including the technology base that generates innovations for the marketplace. But technological innovations ultimately depend upon purposeful investment in research and development, by both the private sector and government. R&D investment helps firms to create better products and services at lower costs.

As noted in the Administration's February 22, 1993 technology policy statement: "We are moving to accelerate the development of technologies critical for long-term growth but not receiving adequate support from private firms, either because the returns are too distant or because the level of funding required is too great for individual firms to bear." Government research support already has helped create basic information technologies in computing, networking and electronics. We will support further NII-related research and technology development through research partnerships and other mechanisms to accelerate technologies where market mechanisms do not adequately reflect the nation's return on investment. In particular, these government research and funding programs will focus on the development of beneficial public applications in the fields of education, health care, manufacturing, and provision of government services.

         Action:  Continue the High-Performance Computing and
         Communications Program.  Established by the High-Performance
         Computing Act of 1991, the HPCC Program funds R&D designed
         to create more powerful computers, faster computer networks,
         and more sophisticated software.  In addition, the HPCC
         Program is providing scientists and engineers with the tools
         and training they need to solve "Grand Challenges," research
         problems -- like designing new drugs -- that cannot be
         solved without the most powerful computers.  The
         Administration has requested $1 billion for the HPCC Program
         in fiscal year 1994, and is in the process of forming a
         "High-Performance Computing Advisory Committee," to provide
         private sector input on the Program.  

         We have also requested an additional $96 million in the FY
         1994 budget to create a new component of the HPCC Program --
         Information Infrastructure Technologies and Applications
         (IITA).  The Administration is working with Congress to
         obtain authorization to fund this effort, which will develop
         and apply high-performance computing and high-speed
         networking technologies for use in the fields of health
         care, education, libraries, manufacturing, and provision of
         government information.

         Action:  Implement the NII Pilot Projects Program.  In its
         FY 94 budget, the Administration has requested funding from
         the Congress for NII networking pilot and demonstration
         projects.  Under NTIA's direction, this pilot program will
         provide matching grants to state and local governments,
         health care providers, school districts, libraries,
         universities, and other non-profit entities.  The grants
         will be awarded after a competitive merit review process and
         will be used to fund projects to connect institutions to
         existing networks, enhance communications networks that are
         currently operational, and permit users to interconnect
         among different networks.  Funded projects will demonstrate
         the potential of the NII and provide tangible benefits to
         their communities.  Equally important, they will help
         leverage the resources and creativity of the private sector
         to devise new applications and uses of the NII.  The
         successes of the these pilot projects will create an
         iterative process that will generate more innovative
         approaches each year.
         Action:  Inventory NII Applications Projects.  Many insights
         can be gained by sharing information about how government
         can effectively use the NII.  By the end of January 1994,
         the IITF will complete an inventory of current and planned
         government activities and will widely disseminate the
         results through electronic and printed means.  An electronic
         forum is being established to encourage government and
         private sector contributions and comments about government
         applications projects.

4.       Promote Seamless, Interactive, User-Driven Operation

         Because the NII will be a network of networks, information

must be transferable over the disparate networks easily, accurately, and without compromising the content of the messages. Moreover, the NII will be of maximum value to users if it is sufficiently "open" and interactive so that users can develop new services and applications or exchange information among themselves, without waiting for services to be offered by the firms that operate the NII. In this way, users will develop new "electronic communities" and share knowledge and experiences that can improve the way that they learn, work, play, and participate in the American democracy.

To assure interoperability and openness of the many components of an efficient, high-capacity NII, standards for voice, video, data, and multi-media services must be developed. Those standards also must be compatible with the large installed base of communications technologies, and flexible and adaptable enough to meet user needs at affordable costs. The United States has long relied on a consensus-based, voluntary standards-setting process in communications. Particularly in the area of information and communications technology, where product cycles are often measured in months, not years, the standards process is critical and has not always worked to speed technological innovation and serve end-users well. Government can catalyze this industry-driven process by participating more actively in private-sector standards-writing bodies and by working with industry to address strategic technical barriers to interoperability and adoption of new technologies.

To increase the likelihood that the NII will be both interactive and, to a large extent, user-driven, government also must reform regulations and policies that may inadvertently hamper the development of interactive applications. For example, government regulations concerning the lack of reimbursement of health care procedures may deter the growth of distance medicine applications.

         Action:  Review and clarify the standards process to speed
         NII applications.  By October 15, 1993 the Commerce
         Department's National Institute for Standards and Technology
         (NIST) will establish a panel and work with other
         appropriate agencies to review the government's involvement
         in establishing network requirements and standards with
         domestic and international partners.  The panel, with input
         from the private sector and other levels of government, will
         consider the role of the government in the standards process
         and will identify opportunities for accelerating the
         deployment of the NII.

         Action:  Review and reform government regulations that
         impede development of interactive services and applications. 
         The Administration will work closely with the private
         sector, as well as state and local governments, to identify
         government policies and regulations that may hinder the
         growth of interactive services and applications.  The IITF
         will determine how those regulations should be changed.

5.       Ensure Information Security and Network Reliability

         The trustworthiness and security of communications channels

and networks are essential to the success of the NII. Users must be assured that information transmitted over the infrastructure will go when and where it is intended to go. Electronic information systems can create new vulnerabilities. For example, electronic files can be broken into and copied from remote locations, and cellular phone conversations can be monitored easily. Yet these same systems, if properly designed, can offer greater security than less advanced communications channels.

Through the use of information systems, gathering, sending, and receiving a wide variety of personal information is now simple, quick, and relatively inexpensive. The use of information technologies to access, modify, revise, repackage, and resell information can benefit individuals, but unauthorized use can encroach on their privacy. While media reports often emphasize the role of modern information technology in invading privacy, technology advances and enhanced management oversight also offer the opportunity for privacy protection. This protection is especially important to businesses that increasingly transmit sensitive proprietary data through electronic means. In a climate of tough global competitiveness to gain market advantage, the confidentiality of this information can spell the difference between business success or failure.

In addition, it is essential that the Federal government work with the communications industry to reduce the vulnerability of the nation's information infrastructure. The NII must be designed and managed in a way that minimizes the impact of accident or sabotage. The system must also continue to function in the event of attack or catastrophic natural disaster.

         Action:  Review privacy concerns of the NII.  The IITF has
         developed a work plan to investigate what policies are
         necessary to ensure individual privacy, while recognizing
         the legitimate societal needs for information, including
         those of law enforcement.  The IITF has also developed a
         work plan to investigate how the government will ensure that
         the infrastructure's operations are compatible with the
         legitimate privacy interests of its users.  

         Action:  Review of encryption technology.  In April, the
         President announced a thorough review of Federal policies on
         encryption technology.  In addition, Federal agencies are
         working with industry to develop new technologies that
         protect the privacy of citizens, while enabling law
         enforcement agencies to continue to use court-authorized
         wiretaps to fight terrorism, drug rings, organized crime,
         and corruption.  Federal agencies are working with industry
         to develop encryption hardware and software that can be used
         for this application.

         Action:  Work with industry to increase network reliability. 
         The National Communications System brings together 23
         Federal agencies with industry to reduce the vulnerability
         of the nation's telecommunications systems to accident,
         sabotage, natural disaster, or military attack.  And the
         Federal Communications Commission has an industry and user
         Network Reliability Council to advise it on ensuring the
         reliability of the nation's commercial telecommunications
         networks.   These efforts are increasingly important as the
         threat posed by terrorism and computing hacking grows.  The
         NCS will continue its work and will coordinate with the
         IITF.  In addition, the National Security Telecommunications
         Advisory Committee, which advises the President in
         coordination with the NCS, as well as the FCC's Network
         Reliability Council, will coordinate with and complement the
         work of the Advisory Council on the National Information

6.       Improve Management of the Radio Frequency Spectrum
         Many of the dramatic changes expected from the development

of the information infrastructure will grow out of advances in wireless technologies. The ability to access the resources of the NII at any time, from anywhere in the country, will be constrained, however, if there is inadequate spectrum available. To ensure that spectrum scarcity does not impede the development of the NII, the Administration places a high priority on streamlining its procedures for the allocation and use of this valuable resource.

         Action:  Streamline allocation and use of spectrum. The
         Administration is working with Congress to fully implement
         the spectrum management provisions of the Omnibus Budget and
         Reconciliation Act of 1993, to streamline government use of
         spectrum and to get spectrum to the public efficiently. 
         These provisions will provide greater flexibility in
         spectrum allocation, including increased sharing of spectrum
         between private sector and government users, increased
         flexibility in technical and service standards, and
         increased choices for licensees in employing their assigned

         Action:  Promote market principles in spectrum distribution. 
         Further, the Administration will continue to support
         policies that place a greater reliance on market principles
         in distributing spectrum, particularly in the assignment
         process, as a superior way to apportion this scarce resource
         among the widely differing wireless services that will be a
         part of the NII.  At the same time, the Administration will
         develop policies to ensure that entrepreneurs and small,
         rural, minority- and women-owned businesses are able to
         participate in spectrum auctions.                                    

7.       Protect Intellectual Property Rights

         Development of an advanced information infrastructure will

create unprecedented market opportunities and new challenges for our world-preeminent media and information industries. The broad public interest in promoting the dissemination of information to our citizens must be balanced with the need to ensure the integrity of intellectual property rights and copyrights in information and entertainment products. This protection is crucial if these products -- whether in the form of text, images, computer programs, databases, video or sound recordings, or multimedia formats -- are to move in commerce using the full capability of the NII.

         Action:  Examine the adequacy of copyright laws.  The IITF
         will investigate how to strengthen domestic copyright laws
         and international intellectual property treaties to prevent
         piracy and to protect the integrity of intellectual
         property.  To ensure broad access to information via the
         NII, the IITF will study how traditional concepts of fair
         use should apply with respect to new media and new works.

         Action:  Explore ways to identify and reimburse copyright
         owners.  The IITF will explore the need for standards for
         the identification of copyright ownership of information
         products in electronic systems (e.g., electronic headers,
         labels or signature techniques).  The Task Force will also
         evaluate the need to develop an efficient system for the
         identification, licensing, and use of work, and for the
         payment of royalties for copyrighted products delivered or
         made available over electronic information systems.  

8.       Coordinate with Other Levels of Governmental and With Other

         Domestic:  Many of the firms that will likely participate in

the NII are now subject to regulation by Federal, state, and local government agencies. If the information infrastructure is to develop quickly and coherently, there must be close coordination among the various government entities, particularly with respect to regulatory policy. It is crucial that all government bodies -- particularly Congress, the FCC, the Administration, and state and local governments -- work cooperatively to forge regulatory principles that will promote deployment of the NII.

         Action:  Seek ways to improve coordination with state and
         local officials.  The IITF will meet with state and local
         officials to discuss policy issues related to development of
         the NII.  The Task Force will also seek input from the
         private sector and non-federal agencies as it devises
         proposals for regulatory reform.  The Administration is
         committed to working closely with state and local
         governments in developing its telecommunications policies.

         International:  The NII also will develop in the context of

evolving global networks. Because customers typically demand that U.S. communications providers offer services on a global basis, it is critical that the infrastructure within this country can meet international, as well as domestic, requirements.

         Action:  Open up overseas markets.  The Administration has
         shown its willingness to work directly on behalf of U.S.
         firms to ensure that they have an equal opportunity to
         export telecommunications-related goods and services to
         potential overseas customers.  For example, the Commerce
         Department is developing new export control policies
         governing computers and telecommunications equipment
         manufactured by U.S. firms.  These changes will remove
         export restrictions on many of these products and permit
         U.S. manufacturers to enter new markets not previously
         available to them.  The Administration will continue to work
         to open overseas markets for U.S. services and products.

         Action:  Eliminate barriers caused by incompatible
         standards.  Equally important is the need to avoid trade
         barriers raised by incompatible U.S. and foreign standards
         or -- more subtly -- between the methods used to test
         conformance to standards.  Through its participation in
         international standards committees, the Administration is
         working to eliminate or avert such barriers.

         Action:  Examine international and U.S. trade regulations. 
         The IITF will coordinate the Administration's examination of
         policy issues related to the delivery of telecommunications
         services to and from the U.S., including claims by some U.S.
         companies that regulatory practices in foreign countries --
         including denial of market access for U.S. carriers and the
         imposition of excessive charges for completing calls from
         the United States -- are harming the competitiveness of the
         industry and the costs charged to U.S. customers for
         service.  The IITF also will reexamine U.S. regulation of
         international telecommunications services.

9.       Provide Access to Government Information and Improve
         Government Procurement

         Thomas Jefferson said that information is the currency of

democracy. Federal agencies are among the most prolific collectors and generators of information that is useful and valuable to citizens and business. Improvement of the nation's information infrastructure provides a tremendous opportunity to improve the delivery of government information to the taxpayers who paid for its collection; to provide it equitably, at a fair price, as efficiently as possible.

The Federal government is improving every step of the process of information collection, manipulation, and dissemination. The Administration is funding research programs that will improve the software used for browsing, searching, describing, organizing, and managing information. But it is committed as well to applying those tools to the distribution of information that can be useful to the public in their various roles as teachers, researchers, businesspeople, consumers, etc.

The key questions that must be addressed are: What information does the public want? What information is in electronic form? By what means can it be distributed? How can all Americans have access to it? A secondary question is: How can government itself improve through better information management?

         Action:  Improve the accessibility of government
         information.  IITF working groups will carefully consider
         the problems associated with making government information
         broadly accessible to the public electronically.   
         Additionally, several inter-agency efforts have been started
         to ensure that the right information is stored and
         available.  Finally, to help the public find government
         information, an inter-agency project has been formed to
         develop a virtual card catalogue that will indicate the
         availability of government information in whatever form it

         Action:  Upgrade the infrastructure for the delivery of
         government information.  The Federal government has already
         taken a number of steps to promote wider distribution of its
         public reports.  Legislation has been enacted to improve
         electronic dissemination of government documents by the
         Government Printing Office.  A number of Federal agencies
         have moved aggressively to convert their public information
         into electronic form and disseminate it over the Internet,
         where it will be available to many more people than have
         previously had access to such information.  In the future,
         substantial improvements will be made to "FedWorld," an
         electronic bulletin board established by the Department of
         Commerce's National Technical Information Service (NTIS),
         which links the public with more than 100 Federal bulletin
         boards and information centers.  These improvements will
         enhance FedWorld's ability to distribute to the public
         scientific, technical, and business-related information
         generated by the U.S. Government and other sources. 
         Finally, a conference will be held in the Fall of 1993 to
         begin teaching Federal employees how they can use these
         distribution mechanisms.

         Action:  Enhance citizen access to government information. 
         In June 1993, OMB prescribed new polices pertaining to the
         acquisition, use, and distribution of government information
         by Federal agencies.  Among other things, the policies
         mandate that, in distributing information to the public,
         Federal agencies should recoup only those costs associated
         with the dissemination of that information, not with its
         creation or collection.  Moreover, a number of inter-agency
         efforts are under way to afford greater public access to
         government information.  One project seeks to turn thousands
         of local and field offices of various Federal agencies into
         Interactive Citizen Participation Centers, at which citizens
         can communicate with the public affairs departments of all
         Federal agencies.

         Action:  Strengthen inter-agency coordination through the
         use of electronic mail.  To implement the National
         Performance Review's recommendation on expanded use of
         electronic mail within the Federal government, an inter-
         agency coordinating body has been established to incorporate
         electronic mail into the daily work environment of Federal
         workers.  The group is also sponsoring three pilot projects
         to expand connectivity that will build a body of experience
         that other Federal agencies can draw on when they begin to
         use electronic mail.
         Action:  Reform the Federal procurement process to make
         government a leading-edge technology adopter.  The Federal
         government is the largest single buyer of high technology
         products.  The government has played a key role in
         developing emerging markets for advanced technologies of
         military significance; it can be similarly effective for
         civilian technologies.  The Administration will implement
         the procurement policy reforms set forth in the National
         Performance Review report.

VI. America's Destiny is Linked to our Information Infrastructure

The principles and goals outlined in this document provide a blueprint for government action on the NII. Applying them will ensure that government provides constructive assistance to U.S. industry, labor, academia and private citizens as they develop, deploy and use the infrastructure.

The potential benefits for the nation are immense. The NII will enable U.S. firms to compete and win in the global economy, generating good jobs for the American people and economic growth for the nation. As importantly, the NII promises to transform the lives of the American people. It can ameliorate the constraints of geography and economic status, and give all Americans a fair opportunity to go as far as their talents and ambitions will take them.



The development of the National Information Infrastructure is not an end in itself; it is a means by which the United States can achieve a broad range of economic and social goals. Although the NII is not a "silver bullet" for all of the problems we face, it can make an important contribution to our most pressing economic and social challenges.

This infrastructure can be used by all Americans, not just by scientists and engineers. As entrepreneurs, factory workers, doctors, teachers, federal employees, and citizens, Americans can harness this technology to:

This is not a far-fetched prediction. As shown below, our current information infrastructure is already making a difference in the lives of ordinary Americans, and we have just begun to tap its potential.


The National Information Infrastructure will help create high-wage jobs, stimulate economic growth, enable new products and services, and strengthen America's technological leadership. Whole new industries will be created, and the infrastructure will be used in ways we can only begin to imagine. Below are some of the potential benefits to the U.S. economy:

  1. Increased economic growth and productivity
  2. Job creation

Although there are no definitive estimates for the total number of U.S. jobs the deployment of the NII will create, it is clear that it has the potential to create hundreds of thousands of jobs. For example:

The NII will serve as the driver for a wide variety of technologies, such as semiconductors, high-speed networking, advanced displays, software, and human/computer interfaces such as speech recognition.

This technology will be used to create exciting new products and services, strengthening U.S. leadership in the electronics and information technology sector. For example, experts envision the production of powerful computers that will be held in the palm of our hand, "as mobile as a watch and as personal as a wallet, ... [they] will recognize speech, navigate streets, take notes, keep schedules, collect mail, manage money, open the door and start the car, among other computer functions we cannot imagine today."

4. Regional, state, and local economic development

In today's knowledge-based, global economy in which capital and technology are increasingly mobile, the quality of America's information infrastructure will help determine whether companies invest here or overseas. States and regions increasingly recognize that development of their information infrastructure is key to creating jobs and attracting new businesses:

Electronic commerce (e.g., on-line parts catalogues, multimedia mail, electronic payment, brokering services, collaborative engineering) can dramatically reduce the time required to design, manufacture, and market new products. "Time to market" is a critical success factor in today's global marketplace. Electronic commerce will also strengthen the relationships between manufacturer, suppliers, and joint developers. In today's marketplace, it is not unusual to have 12 or more companies collaborating to develop and manufacture new products.


The NII can help solve America's health care crisis. The Clinton Administration is committed to health care reform that will ensure that Americans will never again lose their health care coverage and that controls skyrocketing health care costs. The costs of doing nothing are prohibitive:

These problems will not be solved without comprehensive health care reform. Better use of information technology and the development of health care applications for the NII, however, can make an important contribution to reform. Experts estimate that telecommunications applications could reduce health care costs by $36 to $100 billion each year while improving quality and increasing access. Below are some of the existing and potential applications:

  1. Telemedicine: By using telemedicine, doctors and other care givers can consult with specialists thousands of miles away; continually upgrade their education and skills; and share medical records and x-rays.
         Example:  In Texas, over 70 hospitals, primarily in rural
         areas, have been forced to close since 1984.  The Texas
         Telemedicine Project in Austin, Texas offers interactive
         video consultation to primary care physicians in rural
         hospitals as a way of alleviating the shortage of
         specialists in rural areas.  This trial is increasing the
         quality of care in rural areas and providing at least 14
         percent savings by cutting patient transfer costs and
         provider travel.

2.       Unified Electronic Claims:  More than 4 billion health care
         claims are submitted annually from health care providers to
         reimbursement organizations such as insurance companies,
         Medicare, Medicaid, and HMOs.  Moreover, there are 1500
         different insurance companies in the United States using
         many different claims forms.  The administrative costs of
         the U.S. health care system could be dramatically reduced by
         moving towards standardized electronic submission and
         processing of claims.

3.       Personal Health Information Systems:  The United States can
         use computers and networks to promote self care and
         prevention by making health care information available 24
         hours a day in a form that aids decision making.  Most
         people do not have the tools necessary to become an active
         and informed participant in their own health care.  As a
         result, far too many people (estimates range from 50 to 80
         percent) entering the health care system do not really need
         a physician's care.  Many improperly use the system by, for
         example, using the emergency room for a cold or back strain. 
         Many of those who end up with serious health problems enter
         the health care system too late, and thus require more
         extensive and costly therapy.  Michael McDonald, chairman of
         the Communications and Computer Applications in Public
         Health (CCAPH), estimates that even if personal health
         information systems were used only 25 to 35 percent of the
         time, $40 to $60 billion could be saved.  

         Example:  InterPractice Systems, a joint venture of Harvard
         Community Health Plan in Boston and Electronic Data Systems,
         has placed terminals in the homes of heavy users of health
         care, such as the elderly, pregnant women, and families with
         young children.  Based on a patient's symptoms and their
         medical history, an electronic advice system makes
         recommendations to HCHP's members about using self care,
         talking with a doctor, or scheduling an appointment.  In one
         instance, "an 11-year old who regularly played with the
         terminal heard his father complain one day of chest pains
         and turned to the system for help; it diagnosed the symptoms
         as a probable heart attack.  The diagnosis was correct."

4.       Computer-Based Patient Records:  The Institute of Medicine
         has concluded that Computer-Based Patient Records are
         critical to improving the quality and reducing the cost of
         health care.  Currently:

         o       11 percent of laboratory tests must be re-ordered
                 because of lost results; 

         o       30 percent of the time, the treatment ordered is not
                 documented at all;

         o       40 percent of the time a diagnosis isn't recorded; and

         o       30 percent of the time a medical record is completely
                 unavailable during patient visits.
                          CIVIC NETWORKING

The benefits of the NII extend far beyond economic growth. As the Center for Civic Networking observed,

         "A country that works smarter; enjoys efficient, less costly
         government, guided by a well-informed citizenry; that
         produces high quality jobs and educated citizens to fill
         them; that paves a road away from poverty; that promotes
         life-long learning, public life and the cultural life of our
         communities.  This is the promise of the National
         Information Infrastructure."

         The NII could be used to create an "electronic commons" and

promote the public interest in the following ways:

  1. Community Access Networks: Grass-roots networks are springing up all over the country, providing citizens with a wide range of information services. The National Information Infrastructure should expand a citizen's capacity for action in local institutions, as it must honor regional differences and the cultural diversity of America's heritage.
         Example:  The Heartland FreeNet in Peoria, Illinois provides
         a wide range of community information to the citizens of
         Central Illinois 24 hours a day.  Topics covered include 113
         areas of social services; a year long community calendar;
         the American Red Cross; current listings from the Illinois
         Job Service; resources for local businesses; and local
         government information.  Experts in all fields from law to
         the Red Cross to chemical dependency volunteer their time
         and expertise to answer questions anonymously asked by the

         Example:  The Big Sky Telegraph began operation in 1988 as
         an electronic bulletin board system linking Montana's 114
         one-room schools to each other and to Western Montana
         College.  Today, the Big Sky Telegraph enables the formation
         of "virtual communities" -- linking schools, libraries,
         county extension services, women's centers, and hospitals. 
         Montana's high-school students learning Russian can now
         communicate with Russian students, and science students are
         participating in a course on "chaos theory" offered by MIT.

2.       Dissemination of government information:  The free flow of
         information between the government and the public is
         essential to a democratic society.  Improvements in the
         National Information Infrastructure provide a tremendous
         opportunity to improve the delivery of government
         information to the taxpayers who paid for its collection; to
         provide it equitably, at a fair price, as equitably as

         Example:  Some of the most powerful examples of the power
         inherent in information collection and dissemination come
         from the experience of Federal agencies.  For example, the
         Emergency Planning and Community Right-to-Know Act of 1986
         established a Toxic Release Inventory (TRI), which required
         industries to report their estimated total releases of toxic
         chemicals to the environment.  The Environmental Protection
         Agency has used a variety of means for making the data
         available to the public, including a collaborative effort
         involving the agency, the nonprofit community, and
         philanthropy.  This effort involved making the TRI available
         through an online service called RTK NET (the Right-to-Know
         Computer Network), operated by OMB Watch and Unison

         As a result of the TRI program, EPA and industry developed
         the "33/50" program, in which CEOs set a goal of reducing
         their pollution by 33 percent by 1992 and 50 percent by
         1995.  Because of RTK NET's success, EPA is seeking to
         expand the information available on the service. 

3.       Universal access:  The NII must be used to bring Americans
         together, as opposed to allowing a further polarization
         between information "haves" and "have nots."

         Example:  As part of a recent cable franchise negotiation,
         fiber optic cable was deployed in Harlem, where 40 percent
         of the residents live below the poverty line.  New York City
         is exploring the use of interactive video conferencing
         between community rooms in housing projects and government
         offices, schools, and New York corporations.  These
         facilities could be used to teach parenting to teenage
         mothers, and promote mentoring programs between inner city
         youth and employees of New York corporations.


One of the central objectives of the High Performance Computing and Communications Initiative (HPCCI) is to increase the productivity of the research community and enable scientists and engineers to tackle "Grand Challenges," such as forecasting the weather, building more energy-efficient cars, designing lifesaving drugs, and understanding how galaxies are formed.

As a result of advances in computing and networking technologies promoted by the HPCCI, America's scientists and engineers (and their colleagues and peers around the world) are able to solve fundamental problems that would have been impossible to solve in the past. U.S. researchers will continue to benefit from the HPCCI and the emerging National Information Infrastructure. Below are just a few of the ways in which this technology is being used by U.S. researchers:

  1. Solving Grand Challenges: As a result of investments in high performance computers, software, and high-speed networks, researchers have access to more and more computational resources. As a result, scientists and engineers have been able to more accurately model the Earth's climate; design and simulate next-generation aircraft (the High Speed Civil Transport); improve detection of breast cancer by turning two-dimensional MRI images into three-dimensional views; and enhance the recovery of oil and gas from America's existing reservoirs.
  2. Enabling remote access to scientific instruments: Because of advancements in networks and visualization software, scientists can control and share remote electron microscopes, radio telescopes, and other scientific instruments.
  3. Supporting scientific collaboration: The Internet has allowed scientists in the United States and around the world to access databases, share documents, and communicate with colleagues. For example, one computer language was developed by 60 people in industry, government and academia over a period of 3 years with only two days of face-to-face meetings. Instead, project participants sent 3,000 e-mail messages to each other, dramatically reducing the time required to develop the language. As scientific research becomes increasingly complex and interdisciplinary, scientists see the need to develop "collaboratories," centers without walls in which "the nations' researchers can perform their research without regard to geographical location -- interacting with colleagues, access instrumentation, sharing data and computational resources, [and] accessing information in digital libraries."


Increasingly, what we earn depends on what we learn. Americans must be well-educated and well-trained if we are compete internationally and enjoy a healthy democracy. The magnitude of the challenge we face is well-known:

The Clinton Administration has set ambitious national goals for lifelong learning. The "Goals 2000: Educate America Act" would make six education goals part of national policy: 90 percent high school graduation rate; U.S. dominance in math and science; total adult literacy; safe and drug-free schools; increased competency in challenging subjects; and having every child enter school "ready to learn." Secretary of Labor Robert Reich also has emphasized the need to move towards "new work." New work requires problem-solving as opposed to rote repetition, upgrading worker skills, and empowering front-line workers to continuously improve products and services. All of the Administration's policy initiatives (national skill standards, school-to-work transition, training for displaced workers) are aimed at promoting the transition towards high-wage, higher-value "new work."

Although technology alone can not fix what is wrong with America's education and training system, the NII can help. Studies have shown that computer-based instruction is costeffective, enabling 30% percent more learning in 40% less time at 30% less cost. Fortune recently reported that:

         "From Harlem to Honolulu, electronic networks are sparking
         the kind of excitement not seen in America's classrooms
         since the space race ... In scores of programs and pilot
         projects, networks are changing the way teachers teach and
         students learn."

         The United States has just begun to exploit the educational

applications of computers and networks. Students and teachers can use the NII to promote collaborative learning between students, teachers, and experts; access on-line "digital libraries"; and take "virtual" field trips to museums and science exhibits without leaving the classroom.

         Example:  Headquartered in Cambridge, Massachusetts and
         funded by the National Science Foundation, the Global
         Laboratory Project links students from over 101 schools in
         27 states and 17 foreign countries, including Japan, Saudi
         Arabia, Russia and Argentina.  All over the world, students
         establish environmental monitoring stations to study climate
         change, monitor pollutants such as pesticides and heavy
         metals, and measure ultraviolet radiation.  Students share
         their data over the Global Lab telecommunications network
         with each other and with scientists to make comparisons,
         conduct analyses, and gain a global perspective on
         environmental problems.

         Example:  In Texas, the Texas Education Network (TENET) now
         serves over 25,000 educators, and is making the resources of
         the Internet available to classrooms.  One Texas educator
         from a small school district described the impact it was
         having on the learning experiences of children:

                 "The smaller districts can now access NASA, leave
                 messages for the astronauts, browse around in libraries
                 larger than ever they will ever be able to visit,
                 discuss the Superconducting Supercollider project with
                 the physicist in charge, discuss world ecology with
                 students in countries around the world, read world and
                 national news that appears in newspapers that are not
                 available in their small towns, work on projects as
                 equals and collaborators with those in urban areas, and
                 change the way they feel about the size of their world. 
                 This will create students that we could not create
                 otherwise.  This is a new education and instruction."

         As computers become more powerful and less expensive,

students may eventually carry hand-held, computer-based "intelligent tutors," or learn in elaborate simulated environments. One expert predicted the following educational use of virtual reality:

         "Imagine a biology student entering an immersive virtual
         laboratory environment that includes simulated molecules. 
         The learner can pick up two molecules and attempt to fit
         them together, exploring docking sites.  In addition to the
         three-dimensional images in the head-mounted display, the
         gesture gloves on his hands press back to provide feedback
         to his sense of touch.  Alternatively, the student can
         expand a molecule to the size of a large building and fly
         around in it, examining the internal structure."
                      CREATING A GOVERNMENT THAT 
                       WORKS BETTER & COSTS LESS

         The Vice President Gore's National Performance Review (NPR)

provides a bold vision of a federal government which is effective, efficient and responsive. Moving from red tape to results will require sweeping changes: emphasizing accountability for achieving results as opposed to following rules; putting customers first; empowering employees; and reengineering how government agencies do their work. As part of this vision, the NPR emphasizes the importance of information technology as a tool for reinventing government:

         "With computers and telecommunications, we need not do
         things as we have in the past.  We can design a customer-
         driven electronic government that operates in ways that, 10
         years ago, the most visionary planner could not have

         The NPR has identified a number of ways in which "electronic

government" can improve the quality of government services while cutting costs, some of which are described below:

  1. Develop a nationwide system to deliver government benefits electronically: The government can cut costs through "electronic benefits transfer" for programs such as federal retirement, social security, unemployment insurance, AFDC, and food stamps. For example, 3 billion Food Stamps are printed and distributed to over 10 million households. Estimates suggest that $1 billion could be saved over five years once electronic benefits for food stamps is fully implemented.
  2. Develop integrated electronic access to government information and services: Currently, citizen access to federal government information is uncoordinated and not customer-friendly. Electronic kiosks and computer bulletin boards can result in quick response, complete information, and an end to telephone tag.
                 Example:  Info/California is a network of kiosks in
                 places like libraries and shopping malls.  Californians
                 can use these touch-screen computers to renew vehicle
                 registration, register for employment openings, and get
                 information on 90 different subjects, such as applying
                 for student loans or resolving tenant-landlord
                 disputes.  These kiosks have reduced the cost of job-
                 match services from $150 to $40 per person.
3.       Establish a National Law Enforcement/Public Safety Network: 
         Whether responding to natural or technological disasters, or
         performing search and rescue or interdiction activities,
         federal, state, and local law enforcement and public safety
         workers must be able to communicate with each other
         effectively, efficiently, and securely.  Currently, federal,
         state and local law enforcement agencies have radio systems
         which can not communicate with each other because they
         occupy different parts of the spectrum.

4.       Demonstrate and Provide Governmentwide Electronic Mail: 
         Government-wide e-mail can provide rapid communications
         among individuals and groups, break down barriers to
         information flows between and within agencies, allow better
         management of complex interagency projects, and permit more
         communication between government officials and the public.




While the private sector will build and run virtually all of the National Information Infrastructure (NII), the President and the Vice President have stated clearly that the Federal government has a key leadership role to play in its development. Accordingly, the White House formed the Information Infrastructure Task Force (IITF) to articulate and implement the Administration's vision for the NII. The task force consists of high-level representatives of the Federal agencies that play a major role in the development and application of information technologies. Working together with the private sector, the participating agencies will develop comprehensive telecommunications and information policies that best meet the needs of both the agencies and the country. By helping build consensus on thorny policy issues, the IITF will enable agencies to make and implement policy more quickly and effectively.

A high-level Advisory Council on the National Information Infrastructure has been established by Executive Order to provide advice to the IITF. It will consist of representatives of the many different stakeholders in the NII, including industry, labor, academia, public interest groups, and state and local governments. The Secretary of Commerce will appoint the 25 members of the advisory committee.

The IITF is working closely with the High Performance Computing, Communications, and Information Technology (HPCCIT) Subcommittee of the Federal Coordinating Council for Science, Engineering, and Technology (FCCSET), which is chaired by the White House Office of Science and Technology Policy. The HPCCIT Subcommittee provides technical advice to the IITF and coordinates Federal research activities that support development of the National Information Infrastructure.


All the key agencies involved in telecommunications and information policy are represented on the task force. The task force operates under the aegis of the White House Office of Science and Technology Policy and the National Economic Council. Ron Brown, the Secretary of Commerce, chairs the IITF, and much of the staff work for the task force will be done by the National Telecommunications and Information Administration (NTIA) of the Department of Commerce.


To date, three committees of the IITF have been established:

(1) Telecommunications Policy Committee, which will formulate a consistent Administration position on key telecommunications issues, is chaired by Larry Irving, head of the National Telecommunications and Information Administration of the Department of Commerce. Recently, the Committee created:

         The Working Group on Universal Service, which will work to
         ensure that all Americans have access to and can enjoy the
         benefits of the National Information Infrastructure.

(2) Information Policy Committee, which is addressing critical information policy issues that must be addressed if the National Information Infrastructure is to be fully deployed and utilized. Sally Katzen, head of the Office of Information and Regulatory Affairs at the Office of Management and Budget (OMB), chairs the Committee. The Committee has created three working groups:

         The Working Group on Intellectual Property Rights, to
         develop proposals for protecting copyrights and other IPR in
         an electronic world.  Bruce Lehman, head of the Patent and
         Trademark Office of the Department of Commerce, chairs this

         The Working Group on Privacy, to design Administration
         policies to protect individual privacy despite the rapid
         increase in the collection, storage, and dissemination of
         personal data in electronic form.  It is chaired by Pat
         Faley, Acting Director of the Office of Consumer Affairs,
         Department of Health and Human Services.

         The Working Group on Government Information focuses on ways
         to promote dissemination of government data in electronic
         form.  Bruce McConnell, OMB's Office of Information and
         Regulatory Affairs, chairs this group.

(3) Applications Committee, which coordinates Administration efforts to develop, demonstrate, and promote applications of information technology in manufacturing, education, health care, government services, libraries, and other areas. This group works closely with the High-Performance Computing and Communications Program, which is funding development of new applications technologies, to determine how Administration policies can best promote the deployment of such technologies. Arati Prabhakar, Director of the National Institute of Standards and Technology, chairs the committee. This committee is responsible for implementing many of the recommendations of the Vice President's National Performance Review that pertain to information technology. So far, the Committee has created one working group:

         The Working Group on Government Information Technology
         Services (GITS)  will coordinate efforts to improve the
         application of information technology by Federal agencies.



During its first seven months, the Clinton-Gore Administration has taken major steps to make its vision of the National Information Infrastructure a reality:

  1. Freeing up spectrum to create information "skyways":
  2. Reinventing Government:
  3. Investing in technology:

The President's FY 1994 budget includes:

The ARPA-led Technology Reinvestment Project (TRP), funded at $472 million in FY 1993, has generated almost 3,000 proposals from the private sector, requesting a total of $8.5 billion. Many of these proposals are for technology development for the National Information Infrastructure and its applications in health care, manufacturing, electronic commerce, and education and training. The President recently endorsed increasing the funding of the TRP to $600 million for FY 1994.

4. Making government information more available to citizens:


To submit comments on "The National Information Infrastructure: Agenda for Action" or to request additional copies of this package:

         Write:                    NTIA NII Office
                          15th Street and Constitution Avenue
                          Washington, D.C.  20230
         Call:                     202-482-1840
         Fax:             202-482-1635

To obtain copies of this package electronically see instructions on next page.

Key Administration Contacts:

Ronald H. Brown, Secretary of Commerce
Chair, Information Infrastructure Task Force 15th Street and Constitution Avenue, NW Washington, D.C. 20230

phone:           202-482-3934
fax:             202-482-4576 

Larry Irving, Assisant Secretary for Communications and Information, Director, National Telecommunications and Information Administration, Chair, IITF Telecommuni-cations Policy Committee
15th Street and Constitution Avenue, NW Washington, D.C. 20230

phone:           202-482-1840
fax:             202-482-1635 

Arati Prabhakar, Director, National Institute of Standards and Technology, Chair, IITF Applications Committee NIST, Administration Building, Room A1134 Gaithersburg, MD. 20899

phone:           301-975-2300
fax:             301-869-8972 

Sally Katzen, Administrator, Office of Information and Regulatory Affairs, Office of Management and Budget, Chair, IITF Information Policy Committee
New Executive Office Building, Room 350 Washington, D.C. 20503

phone:           202-395-4852
fax:             202-395-3047

Mike Nelson, Special Assistant, Information Technology, Office of Science and Technology
Old Executive Office Building, Room 423 Washington, D.C. 20500

phone:           202-395-6175
fax:             202-395-4155

Tom Kalil, Director of Science and Technology National Economic Council
Old Executive Office Building, Room 233 Washington, D.C. 20500

phone:           202-456-2801
fax:             202-456-2223

Donald Lindberg, Director,
HPCC National Coordination Office
National Library of Medicine
8600 Rockville Pike
Bethesda, MD. 20894

phone:           301-402-4100
fax:             301-402-4080

Press contact:
Carol Hamilton, Deputy Director, Office of Public Affairs, Department of Commerce

phone:           202-482-6001
fax:             202-482-6027

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                           1. National Information Infrastructure Agenda

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